Terms of Service
Last Updated: 1.28.2025
Welcome to 911Lawyer! These Terms of Service (“Terms”) govern your use of the website located at https://www.911Lawyer.com (the “Site”), any associated services or features (collectively, the “Services”), and any content, information, or functionality offered on or through the Site. By accessing or using our Site or Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please discontinue use of our Site and Services.
1. Overview of 911Lawyer
911Lawyer (“Company,” “we,” “us,” or “our”) operates a platform dedicated to connecting individuals and businesses (“Clients” or “Users”) seeking legal services with licensed attorneys (“Attorneys”). We maintain a directory of Attorneys, sourced both from public directories and direct Attorney sign-ups. We verify basic Attorney credentials (e.g., bar admissions), though we do not guarantee their completeness, accuracy, or ongoing validity. We provide attorney-matching services using the information Clients provide. We offer a Q&A forum where Clients can post general legal questions, which Attorneys may answer at their discretion. We facilitate online scheduling for Clients to book appointments with Attorneys.
911Lawyer is not a law firm and does not provide legal advice. No attorney-client relationship is formed between 911Lawyer and any User or between 911Lawyer and any Attorney by use of this Site or Services. Any attorney-client relationship formed is exclusively between the Attorney and the Client.
2. Acceptance of These Terms
You must be at least 18 years of age (or the age of majority in your jurisdiction) to use the Site or Services. By accessing or using the Site, you represent that you have the legal capacity to agree to these Terms. Your use of the 911Lawyer website and any related Services (“Service”) constitutes your binding acceptance of these Terms of Service (“Terms”), including any modifications that we make. These Terms form a binding and enforceable agreement between you (individually and in any capacity as an employee, officer, agent, partner, or other representative of an organization you use the Service on behalf of) and 911Lawyer (“Company,” “we,” or “us”). By using the Service, you acknowledge and agree that you have fully read, understood, and agree to be bound by these Terms as if they were printed on paper and signed by you. If you do not agree to be bound by all of these Terms, you must immediately discontinue use of the 911Lawyer website and all Services. Although the registration process may require you to “click-through” or otherwise affirmatively agree to these Terms, these Terms are binding on you regardless of your registration status, solely by virtue of your use of the 911Lawyer website or Services. We may modify these Terms at any time and will post the revised Terms on our Site with an updated “Last Updated” date. Your continued use of the Site or Services after any changes are posted constitutes your acceptance of the revised Terms.
3. Accounts & Registration
Certain features (e.g., Q&A forum, scheduling) may require you to create an account. You agree to provide accurate and current information during registration and to keep it updated. You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account.
Attorneys may register for a free listing (valid for one year, provided they submit a video presentation) or opt for paid membership or featured listings. By creating an Attorney profile, you represent that all information (including name, bar admission details, and practice areas) is truthful, accurate, and current. Attorneys are solely responsible for complying with bar regulations and other rules concerning attorney advertising and communications.
You are only permitted to upload a photo headshot of yourself to your attorney profile. Photos that include any text, including law firm or other third-party branding, animals, landscapes, plants, other objects, or cartoons may be removed at our discretion.
4. Description of Services
An Attorney can list their practice area(s) and credentials free of charge (subject to fulfilling certain requirements, such as a video submission). Attorneys may purchase premium listings or featured placements to increase visibility. Fees for such services are handled through our third-party payment processor, Stripe. Clients can post general legal questions, which Attorneys may answer for free. Based on the information Clients provide, the Platform may suggest certain Attorneys who appear suitable for the Client’s needs. Clients can request or schedule appointments online through the Site, though the final arrangement (including rates and payment) is between the Client and the Attorney. We do not guarantee that any matched Attorney will be the “best fit” or will achieve any particular outcome. Users should perform their own due diligence before hiring an Attorney. We may integrate AI-powered chatbots for preliminary guidance or intake assistance. The chatbot’s responses are for general informational purposes only and do not constitute legal advice. Users should consult a qualified Attorney for personalized legal advice.
5. Payments & Refunds
Payments for Attorney subscriptions, premium listings, or any other paid feature on 911Lawyer are processed via Stripe. By making a payment, you agree to Stripe’s terms and conditions. 911Lawyer does not directly store payment information (such as credit card numbers), though we may store transaction records (date, amount, method). For premium listings or paid subscriptions, refunds may be granted at our sole discretion. Please contact us at info@911lawyer.com for any refund-related inquiries. No refunds are provided for third-party legal services negotiated directly between Attorneys and Clients.
6. User Conduct & Prohibited Activities
When accessing or using the Site or Services, you agree not to violate any applicable law or regulation, impersonate or misrepresent your identity or affiliation with any person or entity, distribute or transmit any malicious code or technology that interferes with the operation of the Site or Services, harvest or collect personal information of other users without their consent, use the Site to spam, harass, or otherwise harm other users. Users who post content (e.g., questions, reviews, or profile information) must ensure it is truthful, lawful, non-defamatory, and not infringing on any third-party rights. We reserve the right to remove or modify any content that, in our judgment, violates these Terms or is otherwise objectionable. Clients may submit reviews or ratings of Attorneys they have engaged with. We moderate such reviews to ensure they comply with our guidelines (e.g., no hate speech, no defamation). We are not liable for user-generated reviews or feedback and we do not guarantee their accuracy.
7. Intellectual Property
The Site and its original content, features, functionality, and design elements are owned by 911Lawyer or its licensors and are protected under intellectual property laws. The 911Lawyer name, logo, domain names, and any associated branding elements are trademarks of 911Lawyer. You may not use our trademarks without our express written consent. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable license to access and use our Site and Services for your personal or internal business purposes. No part of the Site or its content may be copied, reproduced, modified, distributed, or sold without our prior written permission. Attorneys who upload video presentations, photos, or other media represent and warrant that they have all necessary rights and permissions to share such content. By uploading or posting your content, you grant 911Lawyer a worldwide, non-exclusive, royalty-free license to display, reproduce, and distribute that content on the Site for the purpose of providing our Services.
8. Disclaimer of Warranties
The Site and Services are provided on an “AS IS” and “AS AVAILABLE” basis, without any warranties of any kind, either express or implied. We make no warranties or representations regarding the accuracy, reliability, or completeness of any information provided through the Site, including Q&A responses, chatbots, attorney listings, or user reviews. We do not guarantee that Attorneys found through our Platform will be suitable for your legal matter or that any specific legal outcome will be achieved. Reliance on any information obtained via the Site is at your own risk. 911Lawyer does not provide legal advice. Any content or information made available through the Site or AI chatbot is for general informational purposes only and is not a substitute for competent legal counsel. Any information contained in the Content or this Service should not be construed as legal advice and is not intended to be a substitute for legal counsel on any subject matter. No recipient of Content from the Service should act or refrain from acting on the basis of any Content included in, or accessible through, the Service without seeking the appropriate legal or other professional advice on the particular facts and circumstances at issue from a lawyer licensed in the recipient’s state, country or other appropriate licensing jurisdiction.
9. Limitation of Liability
YOU EXPRESSLY UNDERSTAND AND AGREE THAT 911LAWYER SHALL NOT BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF 911LAWYER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM: (i) THE USE OR THE INABILITY TO USE THE SERVICE; (ii) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES RESULTING FROM ANY GOODS, DATA, INFORMATION OR SERVICES PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH OR FROM THE SERVICE; (iii) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; (iv) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE SERVICE; OR (v) ANY OTHER MATTER RELATING TO THE SERVICE.
10. Exclusions and Limitations
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS OF SECTIONS 17 AND 18 MAY NOT APPLY TO YOU. IN SUCH STATES, OUR LIABILITY AND THAT OF OUR THIRD PARTY CONTENT PROVIDERS AND THEIR RESPECTIVE AGENTS SHALL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW.
11. No Agency or Employment Relationship
Attorneys listed on the Platform are independent professionals and are not employees or agents of 911Lawyer. We do not direct or control how Attorneys provide legal services. 911Lawyer does not endorse any specific Attorney or guarantee the quality of legal services provided.
12. Dispute Resolution & Governing Law
These Terms and any disputes related to them or the Services will be governed by the laws of the State of New York, without regard to its conflict of law principles. Any legal action or proceeding related to these Terms shall be brought exclusively in the state or federal courts located in New York County, New York. You consent to personal jurisdiction and venue in these courts. Before filing any legal claim, you agree to first contact us at info@911lawyer.com and provide us with an opportunity to resolve the dispute informally.
13. Termination
You may discontinue use of the Site at any time by closing your account or ceasing access to our Services. We may, in our sole discretion, suspend or terminate your account or access to the Site for any reason, including violation of these Terms or applicable law. Termination will not affect any rights or obligations that arose prior to the date of termination.
14. Attorney Profiles & Publicly Sourced Information
For Attorneys not yet registered, we may compile publicly available data (e.g., from state bar websites). If you are an Attorney and do not wish to be listed, please contact us at info@911lawyer.com to request removal. Attorneys can claim their profiles by following instructions on the Site and verifying their credentials. We strive to keep attorney listings up-to-date but cannot guarantee accuracy or completeness. If you find your listing is inaccurate, please email us at info@911lawyer.com to request a correction.
15. General Provisions
Entire Agreement
These Terms, along with our Privacy Policy and any additional terms or policies posted on the Site, constitute the entire agreement between you and 911Lawyer with respect to the Services.
Severability
If any provision of these Terms is found unenforceable, it will be modified to the extent necessary to make it enforceable, and all other provisions will remain in full force and effect.
No Waiver
Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.
Statute of Limitations
You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to the use of the Service or the TOS must be filed within one (1) year after such claim or cause of action arose or be forever barred.
Contact Information
For any questions or concerns about these Terms or the Services, please contact us at info@911lawyer.com . 745 5th Avenue, New York City, New York 10151, United States